Junior Associate, Digital HR

About the Role

The HR Systems & Solutions (Digital HR) Staff provides essential support in managing HR technology systems, maintaining HR data accuracy, and assisting in digital HR initiatives. This role involves handling HRIS (Human Resources Information Systems), supporting process automation, troubleshooting system issues, and generating reports to improve HR decision-making. The ideal candidate is detail-oriented, tech-savvy, and eager to develop expertise in digital HR solutions.

Key Responsibilities

• Maintain and update employee records in HRIS (SAP, Workday, Oracle, SuccessFactors, etc.).
• Ensure HR system data accuracy, security, and compliance with company policies.
• Support HR teams in troubleshooting system issues and escalating complex problems.
• Assist in implementing and optimizing digital HR tools, such as self-service portals and recruitment automation.
• Identify opportunities to streamline HR processes through technology and automation.
• Provide technical support to employees and HR staff using HR systems.
• Generate HR reports and dashboards to track key workforce metrics.
• Assist in analysing HR data trends to support business decision-making.
• Provide system training and guidance to HR teams and employees.
• Develop user manuals and documentation for HR system functionalities.
• Support HR teams in adopting new digital HR solutions and best practices.

Competencies

Qualifications and Experience

• Bachelor’s degree in Human Resources, Information Technology, Business Administration, or a related field.
• 1-3 years of experience in HR technology, HRIS administration, or digital HR support.
• Basic knowledge of HR systems (SAP, Workday, Oracle, SuccessFactors, etc.).
• Strong attention to detail, analytical skills, and problem-solving abilities.
• Proficiency in Microsoft Office and HR data reporting tools.